Activities are the cornerstone to DebtView’s flexibility. Activities represent anything you intend to action on a partcular case. For example close the account, place it on hold, start legal proceedings, prompt a user to call the account and a whole host of other activities.
Because each activity is a self contained command in the system we have the ability to control and restrict what people can and can’t do based on a combination of user rights and the current status of the case. By trimming available activities the user is always guided on what can and can’t be done on a particular case, preventing mistakes and inappropriate action being taken.