Debt Recovery Software Features

Arrangements

The payment arrangement screen is clean and simple, providing a simple set and helper calculator to aid the collector in negotiations as well as providng the ability to set up automatic card payments for the agreement.

Activities

Activities are the cornerstone to DebtView’s flexibility. Activities represent anything you intend to action on a partcular case. For example close the account, place it on hold, start legal proceedings, prompt a user to call the account and a whole host of other activities.

Because each activity is a self contained command in the system we have the ability to control and restrict what people can and can’t do based on a combination of user rights and the current status of the case. By trimming available activities the user is always guided on what can and can’t be done on a particular case, preventing mistakes and inappropriate action being taken.

Workflows

DebtViews workflow builder is simple, intuitive and very powerful. Allowing you to define what happens, when and how, for all your different case types.

Word Templates

Whether sending emails or hard copy letters , you can build your library of document templates using Microsoft Word.

Fully integrated two way SMS

Our SMS service allows you to reach your debtors with ease. As part of a workflow or manually, from within a case.

Email Templates

Send predefined document templates or manual letters via email, either from a workflow or manually from within a case.

Automated Litigation

Apply legal action such as County Court Judgments and Warrants via England and Wales County Courts. DebtView supports manual issue, Money Claim Online and CCMCC interface.

DropBox Integration

Associate files quickly and easliy through our Dropbox connector. A great way to collaborate on the collection process with your clients and business partners.

Integrated Card Payments

Take credit and debit card payments within the case screen or in the financial area.

Work Allocation

Allocate debt types and categories to different teams on load and allow users and teams to take and pass ownership.

Flexible Allocations

Our financial allocations model is very flexible and supports a very broad range of fee and cost allocation strategies.

Personal Scheduler

Our personal scheduler helps the user plan their day by showing them their scheduled prompts for calls and other account activities. Based on assigned cases.